The AI Call Centre.
Voice agents that answer every call, resolve it end-to-end against your live business systems, and hand off to humans the moment judgment is needed.
From "hello" to resolved — in one call.
Every call picked up on the first ring, in natural low-latency voice.
Intent, account, and history identified from your CRM in real time.
The agent reads and writes to your ERP and CRM — checks the order, issues the credit, books the slot.
Most calls close on the spot; the rest hand off to your team with full context attached.
A call centre that knows your business.
Natural, low-latency voice conversations that handle orders, billing, scheduling, and support queries end-to-end — not phone trees with better diction.
Agents read and write to your ERP and CRM in real time, so answers reflect actual order status, account balances, and inventory — not scripts.
A supervisor layer hands off to your team the moment a call needs judgment, with full context transferred — no "let me repeat my issue" moments.
Transcription, sentiment, resolution tracking, and QA scoring on 100% of calls — the analytics human-only centres can never afford.
Built on the Mantra safety layer: policy engine, PII redaction, information-flow auditing, and a full audit trail for every interaction.
Payment reminders, delivery confirmations, appointment scheduling, and win-back campaigns — run proactively, at scale, with opt-out compliance handled.
The calls your team answers a hundred times a day.
"Where is my order?" answered from live ERP data, with proactive delay notifications.
Balance queries, invoice copies, payment collection, and dispute intake with full audit trail.
Appointments booked, moved, and confirmed directly against your calendar and field capacity.
RMA initiation, eligibility checks, and status updates without a single hold queue.
First-line resolution for common issues; clean, contextual handoffs for everything else.
Post-service surveys, renewal reminders, and satisfaction checks on every account, not a sample.
Better than your best day of staffing.
Answer every call instantly, around the clock, in every time zone you sell into.
Handle seasonal spikes and growth without scrambling for headcount.
Every caller gets your best agent — same accuracy, same tone, every time.
Ready to add a brain to your ERP?
A live 30-minute demo. No slides — your data, your decisions, your ROI.